How to Manage and Edit DNS Records (CNAME MX A TXT records, etc) With the cPanel Zone Editor
NOTE 1: If you have been asked to add a record with
@ as the name, type in your domain name. For example in this case,
@ means yourdomain.net.au
NOTE2: DNS changes don't update instantly. As the changes need to propagate on dozens of servers nationally and worldwide, they can take anywhere from 15min to 24hrs to update. You can use a site like
whatsmydns.net or
geopeeker.com to check when the record / website changes have become live.
How to Access the DNS Zone Editor
Log in to cPanel and click on the Zone Editor tool.
How to Delete a DNS Record
Step 1 - From the Zone Editor, click on Manage
Step 2 - Click Delete to remove a record
How to Add an A Record
Step 1 - From the Zone Editor, click + A Record
Step 2 - Add the domain name (there should be a . at the end), the IP Address and click Add an A Record
How to Add a CNAME Record
Step 1 - From the Zone Editor, click + CNAME Record
Step 2 - Type in the Name (it will autofill the rest of the domain automatically), add the CNAME to point it to and click Add a CNAME Record
How to Add a MX Record
Step 1 - Click on Manage for the appropriate domain
Now click MX so only the MX records are listed
Step 2 - If you see any old MX records, make sure to Delete them first
Now click on Domains on the top left
Step 3 - Click on + MX Record
Now enter your Priority, the Destination (sometimes named Record) and click Add an MX Record
Repeat the process for all the MX records you have.
Step 4 - Click on the Home button in the top left of the screen
Now click on the Email Routing icon
Step 5 - (1) select your domain (2) select Remote Mail Exchanger (3) Click on Change
How to Add a TXT Record
Step 1 - From the Zone Editor, click Manage
Step 2 - Click Add Record then select TXT
Step 3 - Add the record in and click Add Record
How to Add a SRV Record
Step 1 - From the Zone Editor, click Manage
Step 2 - Click Add Record then select SRV
Step 3 - Add your record in and hit Add Record once done
NOTE: If you're asked to add a protocol, you have to combine it with the Name (sometimes called service). In the bello picture, _tls is the protocol and it's being added to _sip.yourdomain.net.au
