How to Manage and Edit DNS Records (CNAME MX A TXT records, etc) With the cPanel Zone Editor
NOTE 1: If you have been asked to add a record with
@ as the name, type in your domain name. For example in this case,
@ means yourdomain.net.au
NOTE2: DNS changes don't update instantly. As the changes need to propagate on dozens of servers nationally and worldwide, they can take anywhere from 15min to 24hrs to update. You can use a site like
whatsmydns.net or
geopeeker.com to check when the record / website changes have become live.
How to Access the DNS Zone Editor
Log in to cPanel and click on the Zone Editor tool.

How to Delete a DNS Record
Step 1 - From the Zone Editor, click on Manage

Step 2 - Click Delete to remove a record

How to Add an A Record
Step 1 - From the Zone Editor, click + A Record

Step 2 - Add the domain name (there should be a . at the end), the IP Address and click Add an A Record

How to Add a CNAME Record
Step 1 - From the Zone Editor, click + CNAME Record

Step 2 - Type in the Name (it will autofill the rest of the domain automatically), add the CNAME to point it to and click Add a CNAME Record

How to Add a MX Record
Step 1 - Click on Manage for the appropriate domain

Now click MX so only the MX records are listed

Step 2 - If you see any old MX records, make sure to Delete them first

Now click on Domains on the top left

Step 3 - Click on + MX Record

Now enter your Priority, the Destination (sometimes named Record) and click Add an MX Record

Repeat the process for all the MX records you have.
Step 4 - Click on the Home button in the top left of the screen

Now click on the Email Routing icon

Step 5 - (1) select your domain (2) select Remote Mail Exchanger (3) Click on Change

How to Add a TXT Record
Step 1 - From the Zone Editor, click Manage

Step 2 - Click Add Record then select TXT

Step 3 - Add the record in and click Add Record

How to Add a SRV Record
Step 1 - From the Zone Editor, click Manage

Step 2 - Click Add Record then select SRV

Step 3 - Add your record in and hit Add Record once done
NOTE: If you're asked to add a protocol, you have to combine it with the Name (sometimes called service). In the bello picture, _tls is the protocol and it's being added to _sip.yourdomain.net.au
