As we no longer accept emails directly, forwarding a remittance advice to our accounts team will now result in a bounce back email. The best way to submit this is to submit a request by using the following steps.
Select the (1) Related Service, enter in a (2) Subject, enter in a (3) Message, attach the (4) Remittance Advice, fill in the (5) Captcha, and then (6) Submit.
This will now go to the accounts team who will respond once this is processed.