How do I reset Prestashop admin password?

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How do I reset Prestashop admin password?



Forget my password

Step 1 - Open your Presetashop admin domain in your browser, in this example we will be using https://yourdomain.net.au/admin123.

Step 2 - When you have your admin login page opened up, click on I forgot my password.
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Step 3 - Enter in your (1) admin email and then click (2) Send.
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Step 4 - Login to your email address and check for an email from Prestashop for your new password.

Step 5 - Use the new password to login to your Prestashop admin area - we advise that you update the password after you login.



Reset my Prestashop password through cPanel

Step 1 - Login to your cPanel account and click on File Manager.
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Step 2 - You will need to find settings.inc.php in the folder where your Prestashop is installed (this is usually found in public_html/config/).

Open the file and note down the DB_NAME and COOKIE_KEY.

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Step 3 - Go back to your cPanel page and then click on phpMyAdmin.

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Step 4 - On the left hand side, select the database that is linked to your Prestashop website (found back in Step 2).

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Step 5 - Find the ps**_employee table and click on it (note that the ** is for any alphanumeral character).

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Step 6 - You will find a user list - select Edit on the user you wish to update the password for.

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Step 7 - On the passwd row, select (1) MD5 for the Function - then copy and paste the (2) COOKIE_KEY from Step 2 into the Value field.

Once the key is pasted, enter in a (3) new password directly after the key, then press Go.

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