cPanel - Add External MX records in cPanel


How to add external MX records in cPanel

If you're using another company to provide your email service, you can follow this guide to add their MX records in. This will let the internet know what server your email is hosted on.

NOTE: DNS changes such as this are normally active within 4hrs, but they can in rare cases take up to 24hrs. We recommend making this change as soon as possible, or during your business's off peak times.

Step 1 - Login to cPanel and click on the Zone Editor tool.

Step 2 - Click on Manage for the appropriate domain

Now click MX so only the MX records are listed

Step 3 - If you see any old MX records, make sure to Delete them first

Now click on Domains on the top left

Step 4 - Click on + MX Record

Now enter your Priority, the Destination (sometimes named Record) and click Add an MX Record

Repeat the process for all the MX records you have.

Step 5 - Click on the Home button in the top left of the screen

Now click on the Email Routing icon

Step 6 - (1) select your domain (2) select Remote Mail Exchanger (3) Click on Change

That's it! Note that MX records can take up to 4hrs to propagate and work properly. You can use a site like to check periodically and make sure they're live.

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